F.A.Q.’S

Freight-Factoring-Company

Q: Do I need my own Motor Carrier Authority?
A: Yes. Unless you are leased to a Carrier and just need assistance dispatching your current shipments.

Q: How do I get paid?
A: Since you are running under your own Authority you will be billing (and receiving payments from) individual brokers and shippers directly! You can also use a Factoring Company for faster payments and we’ll be happy to get you set up with a Factoring Company and do credit checks for you.

Q. What is a Factoring Company and how can my company benefit from utilizing one?
A. A Factoring Company purchases a Carrier’s receivable at discounted rates, usually from 3%-5% of the gross paying load, essentially advancing payment for that load. Generally, a carrier utilizing a Factoring Company, should see payment directly deposited into their bank account within 24-48 hours upon completion of the load. A Carrier utilizes a Factoring Company’s service due to the Carrier’s high costs involved with operating a Trucking Company and lack of liquidity. Routine costs that Carriers are burden with are fuel, insurance, truck payments, maintenance, and breakdowns. Unless a Carrier has a strong balance sheet, we strongly recommended Carrier’s utilize this service and we can assist you in becoming acquainted with a reputable Factoring Company.

Q: How long does it take to get set up?
A: If you provide all necessary documents, within 2-4 hours.

Q: What areas can I run?
A: We can run you in all 48 states or within area you specify. Most our clients run in Southeast, Midwest and North East regions.

Q: For what type of trailer can you book freight?
A: Dry Van freight is our specialty. However we also work with Intermodal, Reefer, Hotshots, Flatbed, and Step Deck Carriers.

Q: How long do I have to stay on the road?
A: This is entirely up to you!

Q: What rate do you charge for your Dispatching and Consulting Services?
A: We provide a Full Professional Service Program for Owner Operators and Independent Truck Drivers in the Industry. Our Full Professional Service Program includes:
-Carrier Set-up
-Load Booking And Dispatching
-Fuel Card
-Factoring
-Broker Credit Checks
-Billing And Invoicing
-Invoicing & Billing Collections
-Weekly/monthly Revenue Reports
-Breakdown Support
-24/7 Service Support
-Driver’s Legal Plan

Q. After I sent in all my paperwork what is the next step?
A. Once we receive your paperwork, we will work closely with you throughout this initial process to better understand where and how your like to run. Our goal is to keep you and your equipment moving at profitable rates utilizing our dispatching strategies.

Q. What is the freight booking process?
A. Once we have all your paperwork we will begin searching for loads. We will present you with the best loads options and discuss rate, weight, type of freight being carried, single or multiple pick/drop, and other pertinent load information. If you decline the load we will search for another one until you are satisfied. However, this back-and-forth process with a Carrier and Broker/Shipper can be very demanding and freight can be sold to another Carrier during this time-sensitive negotiating process. We always use professional judgment and are trained to find the best paying freight. We heavily emphasize to our clients to inform us beforehand as to what acceptable per mile rate they will be comfortable with to avoid freight being sold to another Carrier during this process.

Q. Once a load is booked, how will I know the load information?
A. Once a load is booked, all the involved parties will be emailed the original rate confirmation. We will send a text with all the load information to the driver. We expect every Carrier to have email and text messaging capability.

Q. How will I know the payment terms & conditions of the broker/shipper I hauled freight for?
A. Generally, the rate confirmation will reflect all payment terms and conditions, but if requested, we will send you the broker’s/shipper’s set-up contract. A broker’s/shipper’s contract thoroughly describes their payment terms and conditions.